FAQs

ENTRY & REGISTRATION

Q. How can I pay for my entry fee?

Q. I entered and did not receive a confirmation of my entry. What should I do?

Q. How can I check to see if my entry has been received?

Q. What does Grade mean on the entry form?

Q. Can I still enter on the day?

Q. What date do I have to enter by to avoid paying the late penalty fee?

Q. Can I enter after closing date and pay the late fee?

Q. Are there late entries in the Kids Marathon?

Q. Can my entry fee be refunded or transferred?

Q. Why do the entries close early in the Kids Marathon?

Q. I entered my child in the Kids Marathon and forgot to download the Training Guide, how can I obtain one?

Q. I want to walk and run. What should I enter as?

Q. How do I enter a Corporate Team?

Q. In what events can you enter a Corporate Team?

Q. How is a Corporate Team made up?

Q. Can we elect one Team member to pick up all race numbers and race packs for the team?

Q. We forgot to elect a Team member to pick up race numbers and packs when we entered and we would like to do this now. What can we do?

Q. Can a Corporate Team bring a small tent/gazebo to Flagstaff Park for use by team members?

Q. Where do I pick up my race number and race pack from?

Q. What do I need to bring to collect my race pack?

Q. Can I pick up another person’s race pack for them?

Q. What is in the race pack?

Q. If I have multiple entries from the same address do I have to enter and pay for each person separately?

Q. What is the closing date for entries in the Kids Marathon?

T SHIRTS

Q. How can I purchase a T Shirt and how do I get it?

Q. Can I purchase a T Shirt after I have entered?

Q. Will there be any T Shirts available for purchase on race day?

Q. To pick up a T Shirt on race day when do I have to order by?

Q. How do I order a Kids Marathon T Shirt?

THE COURSE

Q. Have all the courses been measured and certified as correct?

Q. Are the courses suitable for prams, buggies or wheelchairs?

Q. Can I take my dog?

Q. How many drink stations are on the course for the Half Marathon?

Q. How many drink stations are on the course for the 10km?

Q. Are there any toilets on the Half Marathon course?

Q. Will medical help be available on the course?

Q. What course do the children in the Kids Marathon run on race day?

Q. The Half Marathon, 10km and 5km event starts are going to be waved, what does waved mean?

Q. Will starting in waves affect my time?

Q. What are net and gun times?

Q. Is the Kids Marathon timed?

RACE DAY

Q. What time do the races start on Sunday 3rd October 2010 and is there a cut off time?

Q. Can a parent run with their child in the Kids Marathon?

Q. What are Pace Runners?

Q. How many pace runners will there be and how do we locate them on race day?

Q. Is there food and refreshments available for purchase at the finish?

Q. What parking is available?

Q. Are there any showers at Flagstaff Park?

Q. Is the start and finish at the same place?

Q. What time does the prize giving ceremony start and where will it take place?

Q. Are there spot prizes?

Q. If the weather is wet, will the prize giving ceremony be cancelled?

Q. Are there spot prizes for the Kids Marathon?

POST RACE

Q. When will the results be available?

Q. Are there photographers at the event?

Q. Do we get a Finishers Certificate?

.